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Membership 101

Using Your Aquarium Membership:

  • Membership privileges include unlimited Aquarium admission, access through Members’ Entrance, exclusive events and travel opportunities, 10% savings on gift shop purchases, discounts on IMAX or River Gorge Explorer tickets, 15% discount at any Big River Grille, and free subscription to Riverwatch.

  • Memberships are valid for one year from the date of purchase. To find out the expiration date of your membership, refer to the address label of your Riverwatch, call us at 423-267-FISH or ask a cashier during any visit.

  • When visiting, please check in at the Members’ Reception entrance in River Journey or the IMAX box office when visiting the IMAX Theater as your first stop.  A photo ID and membership card is required for each adult listed on the membership.

  • Allow at least 3 weeks to receive your initial membership cards.  Until then, you can visit anytime using your Driver’s License or temporary membership card.  After renewing, please continue using your original cards which are updated in our system. Replacements for lost cards may be requested by contacting the Membership Department at 423-267-FISH or at the Member Reception entrance. At this time, there is no fee for replacement cards. 

  • After checking in and receiving entry tickets, be sure to keep your membership card handy when entering River Journey, Ocean Journey and/or the IMAX Center. You may be asked to present it along with your tickets, at any or all locations.

  • Bringing guests on your next visit? Purchasing IMAX tickets? You may purchase discounted Aquarium guest tickets and IMAX tickets at the Members’ Reception entrance in River Journey or any ticket window.  Aquarium prices for guests of members are $19.95 per adult and $13.95 per child (age 3-12).

  • To ensure your River Gorge Explorer excursion or IMAX movie of choice doesn’t sell out before you arrive, call our central reservations department at 423-265-0698 to reserve IMAX tickets. Reservations are recommended.  Member Ticket Prices are: River Gorge Explorer - $24 per adult and $18 per child (including infants). IMAX Theater - $6 per adult and $5 per child (age 3-12).

  • Membership cards & member admission tickets are non-transferable or valid for resale. They are valid only for the persons listed on the membership record.   

Remember to renew online BEFORE your visit. You’ll help save the cost of future mailings. More questions? Click here for Frequently Asked Questions or give us a call at 423-267-FISH.

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