Visitors gazing at the Secret Reef exhibit

Accessibility & Inclusion

The Tennessee Aquarium is dedicated to providing an inclusive environment in which all of our guests are welcomed, respected and valued.

Accessibility

All exhibit galleries at the Tennessee Aquarium are handicap accessible.

Wheelchairs

The Aquarium has a limited number of wheelchairs which are available for rent on a first-come, first-served basis (No Reservations). The rental fee is $7. A photo ID is required to hold until the unit is returned. The wheelchair rentals are located at the Guest Services Information Desk near the River Journey Gift Shop.

Strollers

Strollers and backpacks are permitted in the Aquarium buildings. For your safety, strollers and crocs (or similar soft shoes) are not allowed on escalators; however, elevators are available in all buildings. 

Family Restrooms

Family restrooms can be found on Level 1 of the River Journey building just off from the main lobby.

Nursing Mother/Quiet Room

Nursing mothers are welcome to nurse wherever they feel most comfortable. For those who prefer a little more privacy, a nursing room is available near the escalator on the A-level of the River Journey building. This space is sometimes also used as a temporary quiet space for guests who need a sensory break.

Sensory Inclusion

Tennessee Aquarium has partnered with KultureCity to improve our ability to assist and accommodate guests with sensory needs. Our objective is to provide an inclusive and seamless experience for all guests for all events including those with sensory needs. We strive to raise awareness of the needs and challenges faced by individuals with sensory processing disorders by supplying our Team Members with continuous training and by offering the resources and accommodations below to our guests.

KultureCity logo

Sensory Bags

Sensory bags containing special KCVIP badges, fidget tools, noise canceling headphones and other resources are available for checkout (at no cost by leaving an ID) at our Guest Services Booth located at Tennessee Aquarium, Tennessee Aquarium IMAX 3D Theater and Tennessee Aquarium Conservation Institute.

Weighted Lap Pads

Weighted lap pads are also available upon request (at no cost by leaving an ID).

Social Story

View our social story to assist with planning your Aquarium visit. Visitors can also learn about KultureCity’s all-Inclusive app for resources, help, and other Sensory Inclusive locations.”

Tactile Tour Bags

Tactile Kits are available for guests who are blind or individuals with low vision. Bags include items that represent some of the animals and other elements found in many of the Aquarium exhibits. They also include supporting educational facts that can be shared by individuals providing assistance.