The safety and well-being of our visitors, staff and animals is always our highest priority. The following policies help us to ensure an enjoyable experience for everyone.
The following items/activities are prohibited inside the Tennessee Aquarium:
• Tobacco use – cigarettes and e-cigarettes
• Outside food or drink (including alcoholic beverages)
• Weapons, including firearms, knives, blades, mace or pepper spray
• Pets (see service animal policy below)
• Clothing with offensive or vulgar language
• Laser pens and pointers
• Noise-making devices
• Any other items deemed dangerous or inappropriate
All purses, backpacks, packages and other personal items are subject to inspection upon entry.
Code of Conduct:
Unauthorized distribution of propaganda, flyers, pamphlets, or other literature is not allowed on Aquarium property. Courteous behavior is expected of all visitors. Unruly or unsafe behavior that endangers people or animals or disrupts the experiences of other guests can result in ejection from the premises.
Service Animal Policy:
Service animals (defined as dogs or miniature horses trained to perform tasks for people with disabilities) are welcome at the Aquarium.
Amateur photographers should be mindful of exhibit signage and avoid using flash where prohibited. (Our Cuttlefish and Octopus are especially sensitive to flash photography.) Tripods are acceptable as long as they do not interfere with the experience for other guests.
Guidelines and agreement for location shooting at the Tennessee Aquarium. Permission for filming at the Aquarium can be obtained only from the public relations department. Learn more here.
The Aquarium sometimes photographs and records visitors for educational and promotional purposes. Entry to the Aquarium’s facilities grants permission for the Aquarium to use these images and recordings. Ticket bearers irrevocably consent that any photographs, videos, voice recordings or similar materials taken of the bearer by the Aquarium or any modification of the same may be used by the Aquarium or any parties permitted by the Aquarium for the purposes of illustration, promotion, advertising, video presentation or publication in any manner deemed appropriate by the Aquarium. The bearer agrees that all such materials shall be the sole property of the Aquarium.
In accordance with Federal Aviation Administration Small Unmanned Aircraft System Rule (14 CFR part 107), Unmanned Aircraft Systems (drones) may not be flown directly over people. (https://www.faa.gov/uas/getting_started/part_107/) Therefore, drones may not operate in the airspace around, or over, the Tennessee Aquarium and Tennessee Aquarium IMAX 3D Theater.
Commercial operators with remote pilot certification must request permission from the Aquarium before flying near or over the Tennessee Aquarium and Tennessee Aquarium IMAX 3D Theater.